Return Policy
Last updated March 14, 2024
Thank you for your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please fill in the Return Form to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, then mail your return to the following address:
Emad Alzubaidi, Maps Roll
Attn: Returns
RMA #
Yazid bin asad st., bld.#14, Apt.#10
P.O.Box 961285
Sports City area, Amman 11196
Jordan
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a track-able method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned:
- Digital Products (Downloads)
- Gifts
- if you changed your mind about the product options after the order is confirmed.
For defective or damaged products, please contact us at Return Form to arrange a refund or exchange.
Please Note
- A $7.00 restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us.